Are you ready to take your career to the next level?

Customer Success: Next Level

A highly personalized 1-on-1 career coaching program, designed exclusively for the experienced Customer Success Professional who are ready to create the professional life they deserve and get higher compensation, opportunities for growth, better culture fit and have more work-life balance.

New to the world of a CS professional?

Always wanted to transition into a CS role but wasn’t sure what that landscape looked like? My free training videos provide insight and what to expect on this career path.

I’m in CS and want to level up my skillset and get a promotion.

You’ve been asking for a promotion for months to reflect your growing list of duties, but your getting all the excuses of bad timing, lack of experience, budget limitations.

If you are looking to level up your skills and be more strategic in your current role or looking to get a promotion to CS leadership, I'm sure you ended up on this page for one of the following reasons:

  • You were laid off unexpectedly from your Customer Success role and you’ve spent the past few months anxiously submitting hundreds of job applications online, but they haven’t led anywhere

  • You’ve been persistently asking for a promotion for months to reflect your growing list of duties, but you’re either getting empty promises or straightforward refusals because of budget restrictions, bad timing, lack of experience, etc.

  • You feel overwhelmed and unfulfilled at your current job because you’re overworked, underpaid, stuck at a dead-end position with no perspective for growth, and you’re probably not surrounded by the best colleagues and managers

  • You need a higher paying job to keep up with the ever-rising costs of housing, food, childcare, healthcare, or simply because you want to feel more financially secure

  • You need a more flexible work arrangement because you have family care obligations, an accommodation need, the post-pandemic return-to-office mandates blindsided you, and the hours spent commuting are hours you will never get back in your life 🙃

  • You’re actively applying for new jobs, but the only interview invitations you’ve been getting are for roles, companies, and pay ranges that do not align with what you want

  • OR you’re passing the interviews with flying colors, but you never get the job offer at the end, and then you feel disappointed and frustrated because you can’t figure out where you went wrong…

  • Or maybe you just know that you’re a badass with tons of skills and potential for professional growth, so you want to pursue opportunities that will challenge you in all the best ways (every single one of you should be nodding along here 🙂)

WHAT IF I WERE TO ASK YOU THIS:

How would you feel if only 3 months from now...

  • You’re landing interview invitations for jobs and companies that sound interesting and the endless hours of hard work you put into the job search process are finally paying off, so you feel excitement slowly stepping back into your life

  • You’re confidently passing interviews and presentations, but this time you’re also receiving multiple job offers because you finally learned how to present your skills and the value you bring to the table in the exact ways Customer Success hiring managers want to hear it

  • Or maybe you’re already working your dream job, having regained your financial security and a sense of accomplishment after an unexpected layoff or quitting a toxic job

  • Your new responsibilities match your title and compensation, and you still feel like a functional human being because you’ve finally found that sweet work-life balance spot

  • You’re finally making close to or above six figures, which means that you can cover all your life expenses while still having left over for savings, investments, and new purchases and treats (Mortgage? Paid. Rent and bills? Paid. Vacation? Booked. New outfit for your vacation? Purchased.)