Customer Success is one of the most fulfilling careers you can have. Whether you’re looking to transition into Customer Success, level up your skillset in your CS role, or ready for that promotion in CS leadership, I can help.
WHAT MY CLIENTS ARE SAYING
“Josh is an exceptional leader whose passion and energy inspire everyone he works with. His ability to connect on a personal level makes him approachable and relatable, allowing clients to feel understood and supported.
Josh comes prepared with well thought-out strategies tailored to each person’s goals, ensuring a clear path to success.
His infectious enthusiasm creates a positive, motivating atmosphere, empowering you to overcome challenges and achieve meaningful results.”
“I can’t recommend Josh more highly. Josh is a consummate professional, consistently delivering on-target results for his clients.
He is fantastic at cross-functional collaboration and seamlessly moves from technical to strategic business-impacting motions.
Josh is organized, ”focused on the top priorities, and proactively manages expectations to achieve positive outcomes.”
“Working with Josh helped me grow in ways I didn’t expect - both professionally and personally. What makes him different isn’t just what he coaches, its how he lives. Josh is one of those rare individuals who actually embodies what he preaches….That same commitment shows up in the way he connects. He genuinely cares and it comes through in every interaction. When you work with Josh that energy transfers. He helped me get clear on what consistency looks like, building confidence, the process and a personal plan that felt natural. …he enabled me with the tools to accomplish my personal goals. If you’re looking for a coach who walks the talk, Josh is the real deal.”
Hi! I’m Josh, and I’ve been a Customer Success professional for over 20+ years.
After spending more than two decades as a CS Professional working for startups to Fortune 500 companies, I saw how confusing and isolated it could be to navigate even as a high performer and how challenging career growth could feel like.
Customer Success definitely has the potential upside to offer financial stability, great flexibility with your schedule and above all growth in your career. This growth is where the magic is - most people are not taught how to be strategic when it comes to their careers. Here’s where I can help!
I’ve helped hundreds of Customer Success Professionals take control and successfully grow their career and vision while leveling up their strategic skills. Let’s get you on the path to designing the career you want.
Next Level Starts Here
“I’m in CS and looking to level up my career”
Understand what matters when looking to get a promotion and grow your career.
I’m here ready to help!
Hi, I’m Josh, the #1 career coach for Customer Success and those looking to transition into CS.